Privacy policy

This policy covers chatsays.app and its chat-analysis app, including its localised names.

Last updated 11 November 2026

Deutsch

Controller

Seidler und Franke GbR
Represented by: Timon Franke and Torben Seidler
Damm 2, 38100 Braunschweig
[email protected]

Website

When the site is delivered through Cloudflare, Cloudflare, Inc. processes IP addresses, browser information, requested pages and access times to deliver and protect it. The legal basis is Article 6(1)(f) GDPR: our legitimate interest in a secure, functioning website. Delivery, troubleshooting and investigating specific security incidents determine the necessary retention of technical logs.

Device detection for the store redirect runs locally in your browser. We use no advertising or analytics trackers. Fonts and images are served locally. Cloudflare may use strictly necessary security cookies under section 25(2) TDDDG.

App and chat data

Chats, names, messages, results and preferences are processed and stored on your device to provide the features you request (Article 6(1)(b) GDPR). Chat contents and results are not sent to us or RevenueCat. No app account is required. The app contains no analytics, advertising or tracking tools and does not track you across other companies’ apps and websites.

Stored chats and their results stay on your device until you remove them with “Alle Chats löschen” (delete all chats) in the settings or delete the app. “Alle Chats löschen” also removes handed-over export files and the app’s temporary files. The checksums of purchased chats remain afterwards, so you do not pay twice for a purchased chat. They contain no names or message text and are deleted with the app. Manage separate exports and shared images at their storage location. Sharing, saving photos and local reminders happen at your request; change permissions in your device settings.

Stored chats, results, handed-over export files and the app’s purchase record are encrypted by iOS, readable only while the device is unlocked, and excluded from iCloud and computer backups. The app keeps your settings and choices, a copy of the checksums of purchased chats, and the first name or group name of each individually purchased chat in its iOS settings storage. This information can be part of an iCloud or computer backup. “Alle Chats löschen” removes the stored names.

At certain moments the app asks iOS to offer you an App Store rating prompt. iOS decides whether the prompt appears, and the app does not learn your answer. The app has no crash or usage reporting of its own. If you have allowed sharing with app developers in your iPhone settings, Apple provides us with crash reports and usage statistics that do not identify you. This is an iOS feature covered by Apple’s privacy policy.

Purchases

Apple handles App Store payments as a separate controller. RevenueCat, Inc. processes a random app identifier, product and transaction records, subscription status and technical connection, device and app information for us. This enables verification, unlocking and restoration of your purchases (Article 6(1)(b) GDPR). We do not receive full payment details.

In the settings, “Käufe verwalten” (manage purchases) opens RevenueCat’s customer centre. It shows your subscription status from the same purchase records and offers to restore purchases. “Abo bei Apple verwalten” (manage subscription with Apple) lets you change or cancel your subscription with Apple. The app passes no chat data to the customer centre.

Purchase records are retained as needed for paid access, restoration, disputes or statutory record-keeping. Statutory retention is based on Article 6(1)(c) GDPR.

Contact

We process contact details and messages to handle your enquiry: under Article 6(1)(b) GDPR for contractual matters, or Article 6(1)(f) for our legitimate interest in answering other enquiries. We delete this information once the enquiry and necessary follow-up are complete, unless statutory retention applies. Please do not send chat exports.

Recipients and international processing

Cloudflare and RevenueCat may process data in the United States. Their processing agreements include EU standard contractual clauses for transfers requiring these safeguards, available in the Cloudflare DPA and RevenueCat DPA. Provider privacy information: Cloudflare, RevenueCat and Apple.

Your rights

Subject to the GDPR, you have rights to access, correction, erasure, restriction and portability. You can object to processing based on legitimate interests for reasons relating to your particular situation. You can complain to a data-protection authority, particularly where you live or work. Send requests to the contact address above.

Providing data is not a statutory obligation. Without necessary connection or purchase data, the website or purchase process cannot function. Contact enquiries are voluntary. We do not make automated decisions with legal or similarly significant effects.

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